Frequently Asked Questions
Find answers to common questions about shopping with Morgans of Delaware. If you need additional help, please contact our customer support team.
What types of products do you sell?
Morgans of Delaware offers women’s fashion including sweaters, tops, blouses, tunics, casual styles, floral and boho-inspired pieces, color-block designs, and seasonal styles.
Where do you ship?
We currently ship within the United States only. We do not offer international shipping at this time.
How long does shipping take?
Our estimated total shipping time is 5–8 business days. This includes approximately 2–3 business days for order processing and 3–5 business days in transit.
Will I receive tracking information?
When tracking is available for your order, tracking information will be provided so you can follow your shipment. Please allow some time for tracking information to become active after the package has been shipped.
Do you offer returns?
Yes. We offer a 30-day return policy. Return requests must be made within 30 days of receiving your order and are subject to our return conditions.
How long do I have to request a refund?
We offer a 10-day refund policy. Refund requests must be submitted within 10 days of receiving your order and are subject to the applicable return and refund conditions.
What condition must an item be in to be returned?
Items should generally be unworn, unused, and in their original condition, with original tags and packaging when applicable. Items that are worn, washed, damaged, or altered may not be eligible for return.
How do I start a return?
Please contact our customer support team before sending an item back. Provide your order details and the reason for the return so we can provide the appropriate return instructions.
What if I receive a damaged or incorrect item?
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and relevant photos. We will review the issue and help determine the appropriate resolution.
How are refunds issued?
Approved refunds are generally issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider or bank.
What payment methods do you accept?
We accept the payment methods displayed and available at checkout. Available options may vary depending on checkout conditions and the payment provider.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. We will review the request based on the current status of the order. Once an order has been processed or shipped, changes or cancellation may no longer be possible.
How can I contact customer support?
You can contact Morgans of Delaware using the following information:
- Phone: +1 (302) 658-0968
- Email: [email protected]
- Address: 222 Delaware Ave Ste 105, Wilmington, DE 19801, United States
For more details, please review our Shipping Policy, Return and Refund Policy, Payment Policy, Privacy Policy, and Terms of Service.