Return and Refund Policy
At Morgans of Delaware, we want you to feel confident when shopping with us. If you are not satisfied with your purchase, please review the return and refund terms below.
30-Day Return Policy
We offer a 30-day return policy. You may request a return within 30 days of receiving your order. Items must be returned in their original condition and should be unworn, unused, and suitable for resale.
To start a return, please contact our customer support team with your order details and the reason for the return. We will provide instructions for the return process.
Return Conditions
- Return requests must be made within 30 days of delivery.
- Items should be unworn, unused, and in original condition.
- Items should include original tags and packaging when applicable.
- Items that are damaged, worn, washed, or altered may not be eligible for return.
- Customers should contact us before sending a return.
10-Day Refund Policy
We offer a 10-day refund policy. Refund requests must be submitted within 10 days of receiving your order and are subject to the return conditions above.
Once an eligible return is received and reviewed, we will process the approved refund. Refunds are generally issued to the original payment method. Processing times may vary depending on your payment provider or bank.
Return Shipping
Return shipping arrangements and costs may vary depending on the reason for the return. Please contact us before returning an item so we can provide the appropriate instructions.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and relevant photos. We will review the issue and help determine the appropriate resolution.
How to Contact Us
For return or refund questions, please contact us:
- Phone: +1 (302) 658-0968
- Email: [email protected]
- Address: 222 Delaware Ave Ste 105, Wilmington, DE 19801, United States
Thank you for shopping with Morgans of Delaware.